Refund Policy

Imfundo is operated by EDUPILOT (PTY) LTD (Registration No. 2026/555687/07). We want you to have a positive experience using Imfundo.

14-day refund policy

If you are not satisfied with your subscription, you may request a full refund within 14 calendar days of your initial purchase.

• Refund requests made within the first 14 days will be processed without additional conditions.
• After the 14-day period has expired, subscription payments are generally non-refundable.
• To request a refund, contact our support team with your account email and purchase information.
• Approved refunds will be returned using the original payment method.

How refunds are processed

Refunds are processed by our payment provider, Paddle, which acts as the Merchant of Record for all Imfundo orders. You can also manage or request a refund via paddle.net using the receipt sent to your email at the time of purchase.

Contact

For billing questions or refund requests, please contact the Imfundo support team at info.imfundoai@gmail.com or via our contact page before initiating a payment dispute.